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Who can answer my questions? |
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Customer Service Representatives are available Monday through Friday, 8:30 a.m. to 5:00 p.m., to assist you with questions.
- For questions regarding your bill, please call 203-576-4472, 576-4692, 576-4130, or email bursar@bridgeport.edu. Bursar Office late hours are now available Monday through Thursday, 8:30 a.m. to 7:00 p.m.
- For questions regarding making payments (Cashier’s Office), please call 203-576-4682, or email cashier@bridgeport.edu.
- For questions regarding your registration, please call 203-576-4634, 576-4635, 576-4636, or email registrar@bridgeport.edu.
- For questions regarding your financial aid, please call 203-576-4568 or email finaid@bridgeport.edu.
If all lines are busy, you may leave a voice message including your name, student I.D. or social security number and a phone where you can be reached. All calls are returned within 24 hours.
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How do I know that I’m registered and how am I billed for a course?
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If you register early, a billing statement is mailed to you before classes begin. If you register within a week of the beginning of classes you may not receive your tuition bill before payment is due. Therefore, you should contact the Bursar’s Office to obtain a copy of your bill by fax or in person to expedite payment by the due date.
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When/how do I pay for my books?
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Please note financial aid disbursement dates may not correspond to your needs to purchase books and supplies. All students, including Financial Aid recipients, must be prepared to pay for their textbooks and course materials at the time of purchase. Please refer to the Student Aid Award Guide of your Financial Aid Award Letter to clarify the dates of financial aid disbursements.
Books and course materials may be purchased at the University’s Bookstore and online through Ambassador Bookstores. Ambassador Bookstores maintains a current list of UB’s courses and the books/materials required for those classes. Click here to obtain additional information about UB’s bookstore.
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How do I pay my tuition and fees?
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Click here for information about UB’s payment methods.
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What if I haven’t received notice of my financial aid award?
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If you have applied for financial aid but have not received official notification of an award in time to be eligible for a financial aid deferment you must choose one of the other payment methods: cash, check, money order, credit card, or enroll in TMS Monthly Plan.
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What if I enroll in the TMS monthly payment plan and then receive financial aid?
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When your financial aid is disbursed, it will be applied to your current balance. You may contact the Bursar’s Office at 203-576-4472, 576-4692 and 576-4130, to have your payment plan or payments adjusted or cancelled. If the application of your financial aid results in a credit balance, excess funds will be mailed to you within 14 days of application.
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If I call the Bursar's Office and request a refund, how long will it take to process?
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A refund request is promptly requested and made available usually within three business days. Refunds by mail will take slightly more time.
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If I am eligible for the Health Insurance Waiver, where can I obtain a form?
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The Health Insurance Waiver Form may be obtained by contacting the Health Center.
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